Contact Us

Have questions or need support? Reach out to our friendly team and let us help you.

Dzirnavu iela 120, Riga, LV-1050, Latvia

+371 6722 3344
Monday - Friday, 9:00 AM - 6:00 PM

support@bigwinlot.com.lv

Frequently Asked Questions

01
Is Bigwinlot completely free to use?
Yes — every game and feature on our platform is free to enjoy. We don’t sell add-ons or premium access. The platform stays free thanks to light, non-intrusive advertising.
02
Do I need an account to start playing?
No registration is needed to jump right in. You can play instantly without logging in. Creating an account is optional, but it helps you keep your progress and unlock community interactions.
03
Can I play on my phone or tablet?
Yes! Bigwinlot works smoothly on all modern mobile devices. Whether you're on desktop, smartphone, or tablet, the experience stays fast, intuitive, and fun.
04
How can I report an issue or get support?
If something isn’t working as expected, just send us a message through our support form or reach out via email at support@bigwinlot.com.lv. Our team usually replies within one business day.

Disclaimer

Bigwinlot is an online entertainment platform created solely for recreational use. All games available on the site are intended for users aged 18 and older and have no connection to real-money gambling. Players cannot win or lose actual funds while using the platform. Please note: Bigwinlot does not offer real wagers, financial transactions, or any form of monetary risk. The games are designed purely for enjoyment, delivering engaging gameplay, excitement, and fun. Bigwinlot promotes responsible gaming. If you are under 18, you must leave the platform immediately. This website is not a gambling service and is not linked to real-money rewards or casinos. Play responsibly: on Bigwinlot, there is nothing to win and nothing to lose. Enjoy the experience for entertainment only and take part in safe, stress-free gameplay.